Est. Admin
& Records
Since 2025
Administrative & Customer Service Professional

Olawunmi Kudirat
Olaniyan

I keep offices, estates, and the people inside them running on time — through organised records, clear communication, and a genuinely customer-first approach.

LocationAjah, Lagos State, Nigeria
Phone0901 521 5811
EmailOlaniyanbamidele486@gmail.com
LanguagesEnglish · Yoruba
01 — Profile

Organised systems, delivered with care

I'm an Administrative and Customer Service Professional with hands-on experience in office administration, customer relations, and estate operations. I enjoy building organised systems, supporting daily operations, and making sure the people relying on those systems are well looked after.

I developed my administrative grounding while working as an Estate Administrator, coordinating daily operations, maintenance activities, and resident service requests — while maintaining the records that kept everything traceable and accountable.

I hold a Higher National Diploma in Public Administration, and I'm committed to helping organisations run efficiently through professionalism, structure, and clear communication.

Currently seeking
  • Administrative Support
  • Office Administration
  • Customer Service
  • Front Desk Operations
  • Operations Support
02 — Experience
MAR 2025 —
PRESENT

Estate Administrator

Hydro Marines and Boats Service · Captain's Court Estate, Lagos

Managed the daily administrative operations of a residential estate, ensuring smooth service delivery for residents and visitors.

  • Coordinated daily estate administrative activities
  • Responded to resident and visitor enquiries
  • Managed maintenance requests and vendor coordination
  • Maintained accurate administrative records
  • Supported communication between residents, security personnel, and maintenance teams
  • Delivered professional customer service to residents and visitors
Improved resident–vendor communication
Organised documentation for estate operations
Streamlined maintenance coordination
Smoother day-to-day admin processes
03 — Skills

Administrative Support

Office Administration Records Management Documentation Data Entry Filing Systems

Customer Service

Complaint Resolution Client Relations Resident Support Front Desk Operations

Operational Support

Maintenance Coordination Scheduling Calendar Management Vendor Coordination

Professional Skills

Communication Teamwork Time Management Organization Attention to Detail Problem Solving
04 — Responsibilities In Practice

A closer look at how my day-to-day responsibilities as an Estate Administrator translate into practical, transferable skills for any administrative or customer-facing role.

FILE 01

Resident Service Request Coordination

Managed and tracked resident service requests, ensuring timely communication between residents and maintenance teams.

Customer Service Documentation Coordination
FILE 02

Administrative Records Management

Maintained accurate filing systems and administrative documentation to support efficient office operations.

Records Management Data Entry Filing
FILE 03

Maintenance Coordination

Worked with maintenance personnel and contractors to ensure resident-reported issues were addressed promptly.

Scheduling Vendor Coordination
FILE 04

Front Desk Support

Provided professional assistance to residents, visitors, and contractors while representing the organisation positively.

Reception Communication
05 — Credentials

Education & Languages

Higher National Diploma (HND)

Public Administration — Kwara State Polytechnic
2023
EnglishFluent
YorubaFluent

Tools & Software

Microsoft Word
Microsoft Excel
Microsoft Outlook
Email Management
Internet Research
Digital Documentation
06 — Why Hire Me

I bring a strong work ethic, sharp organisational skills, and practical administrative experience gained in a fast-paced residential environment. I communicate professionally, learn quickly, and work well within teams while keeping a customer-first approach — and I'm ready to bring that same dependability to your organisation.

07 — Contact

Let's talk about how I can support your team.

Available for administrative support, office administration, customer service, front desk, and operations support roles.